Comments on: A Pardot Admin FAQ: “Why do my emails break when forwarded?” https://thespotforpardot.com/2020/08/10/a-pardot-admin-faq-why-do-my-emails-break-when-forwarded/ A home for marketers on Salesforce to shape the future together Tue, 06 Jun 2023 20:23:51 +0000 hourly 1 https://wordpress.org/?v=6.7.1 By: Pam Carey https://thespotforpardot.com/2020/08/10/a-pardot-admin-faq-why-do-my-emails-break-when-forwarded/#comment-1721 Mon, 27 Sep 2021 14:24:34 +0000 https://thespotforpard.wpengine.com/?p=2986#comment-1721 In reply to Christina.

Unfortunately, the stats on the sent email’s “Interaction” tab aren’t clickable to get a corresponding Prospect list.

]]> By: Christina https://thespotforpardot.com/2020/08/10/a-pardot-admin-faq-why-do-my-emails-break-when-forwarded/#comment-1720 Wed, 15 Sep 2021 19:35:31 +0000 https://thespotforpard.wpengine.com/?p=2986#comment-1720 is there a way to see the PEOPLE who forwarded the email not just the count?

]]> By: Mike Creuzer https://thespotforpardot.com/2020/08/10/a-pardot-admin-faq-why-do-my-emails-break-when-forwarded/#comment-1719 Fri, 03 Sep 2021 01:27:00 +0000 https://thespotforpard.wpengine.com/?p=2986#comment-1719 In reply to zeke.

Currently no. That click tracking will all get attributed to the original recipient. https://help.salesforce.com/s/articleView?id=000319498&language=en_US&r=https%3A%2F%2Fwww.google.com%2F&type=1

]]> By: zeke https://thespotforpardot.com/2020/08/10/a-pardot-admin-faq-why-do-my-emails-break-when-forwarded/#comment-1718 Fri, 04 Jun 2021 03:00:21 +0000 https://thespotforpard.wpengine.com/?p=2986#comment-1718 Hi,

If I send an email via Pardot to just 1 person, and this person then forwards the email to 20 others. Is there any way in Pardot to keep track of what those 20 people click on?

In other words, can I still get metrics (clicks on links) for an email that came originally from Pardot but then was re-distributed to others by that person? If so, how?

Thanks.

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